GERMA-TECH APPLICATION STANDARD
TERMS · CONDITIONS OF APPLICATION · WARRANTY
v2.3 · ISSUE 02.09.2026
REVIEW DUE 07.2028
REFERENCED BY EVERY GERMA-TECH TDS
Every Germa-Tech technical data sheet is written against this standard. The sheet carries the numbers for its product; the Coating Thickness Guide carries the film-build numbers for the whole stack; this document carries the words, the rules and the warranty that apply to all of them.
01SCOPE & HOW THE DOCUMENTS FIT TOGETHER
This standard applies to every Germa-Tech product supplied by Ampro Australia (Terry Livingstone Trading Pty Ltd as trustee for the Terry Livingstone Trading Trust, trading as Ampro Australia) and to every document in the Germa-Tech technical set. Where documents overlap, precedence is:
- The product TDS — for any figure specific to a product: ratios, times, builds, windows. If the TDS and any other document disagree on a product figure, the TDS wins.
- The Coating Thickness Guide — for total film build across the whole coating stack. The 300 µm system limit and the per-layer builds live there.
- This Application Standard — for defined terms, general conditions of application, and warranty. Where a sheet uses a term, it means what this standard says it means.
Each document states its revision. The current issue of all three is available at germatech.com.au and from your Germa-Tech distributor; a printed copy is only current until the next issue.
02DEFINED TERMS — WHAT THE WORDS ON A SHEET MEAN
| TERM | MEANING |
|---|
| Pot life | How long a mixed 2K product stays sprayable after the hardener goes in, at the stated temperature. Heat shortens it — a mix at 30 °C has roughly half the pot life quoted at 20 °C. |
| Opened life | How long a product stays fit for use once its seal is broken, stored as the sheet directs: hardeners 14 days; clears, 2K colour, primers and other coatings 14 days; basecoat 24 hours once reducer is added (unreduced, airtight and cool, 30 days); reducers and solvents 90 days; body filler 30 days. Past its opened life it is discarded — a hardener that has taken air is a different product to the one on the sheet. |
| Flash-off | The wait between coats — and separately before bake — while solvent leaves the film. A coat applied over unreleased solvent traps it, and it comes back as die-back, fry-up or runs. |
| Dust free / Tape free / Handle / Polish | The drying stages, in that order. Each stage is a capability, not a cure state — a panel that handles is not a panel that is cured. |
| Full cure | The point where the film has finished reacting and can be polished, masked hard or put to work. Germa-Tech polyurethane reaches full cure in up to 12 weeks; bake schedules shorten the early stages, not the final number. |
| Recoat window | The period during which the next coat still bonds chemically to this one — no sanding needed. Stated on every sheet, with or without sanding. Once it closes, adhesion must be made mechanically: abrade, degrease, recoat. |
| Recoat / Previous coat / Next coat | Every Germa-Tech TDS states three timings: this product over itself (recoat), this product over what is beneath it (previous coat), and what goes over it (next coat). The same interval appears on both sheets it touches — they cannot disagree. |
| From sanding | Where a window is quoted “from sanding”, the clock starts when sanding finishes — not when the product was applied. These windows are contamination-limited: they do not stretch in cold weather. |
| Hardener | The second component of a 2K product. Every Germa-Tech hardener is matched to its product — hardeners are never interchangeable between kits or with other brands. |
| Reducer | The solvent that adjusts a 2K or basecoat product for spraying. “Thinners” refers to acrylic products only. |
| Degrease | The cleaning step — solvent or waterborne degreaser applied and wiped off before abrasion and again before coating. Product names differ; the step is always “degrease”. |
| Abrade | Creating mechanical key by sanding or scuffing. “Sand” describes the machine steps; “abrade” is the requirement. |
| Guide coat | A contrasting dust coat over primer that sits in every low spot and scratch. When the guide coat is gone, the panel is flat and proven. |
| Dust coat (drop coat) | The final, drier pass on a metallic or pearl basecoat — also called a technique coat, drop coat or control coat. Lower pressure, greater gun distance; orients the flake evenly and prevents mottle. Section 03 explains the technique. |
| Wet-on-wet | A primer system applied and coated over after flash-off only — no sanding, no full dry. The flash-off IS the recoat time. |
| DFT / WFT | Dry film thickness / wet film thickness, in microns (µm). Every film build on a Germa-Tech document states which one it is. Film-build limits are DFT. |
| Substrate | What is being coated: bare steel, aluminium, galvanised steel, zinc, e-coat, body filler (polyester), existing finish (sound or unsound), plastic (state the type), fibreglass/GRP. |
| Metal (panel) temperature | Every bake figure on a Germa-Tech sheet is the temperature of the panel itself, not the oven air. A cold panel takes roughly ten minutes to reach 60 °C in a 60 °C booth — bake times start when the metal is at temperature. |
| The system | Germa-Tech fillers, primers, basecoats, clears, hardeners, reducers and ancillaries, used together to the stated ratios and processes. Performance is only assured within the system. |
03CONDITIONS OF APPLICATION — THE CLAUSES
- Reference conditions. All times, builds and windows on Germa-Tech documents are quoted at 20 °C panel temperature and 50% relative humidity unless stated otherwise. Judge by panel temperature, not air temperature.
- Temperature adjustment. Cure rate roughly doubles for every 10 °C rise. Above 30 °C move to the slow hardener and slow or extra-slow reducer; below 20 °C extend every flash and move to the fast hardener; below 15 °C ambient cure effectively stalls — bake the job or wait for heat. Windows quoted “from sanding” do not stretch in the cold.
- Mixing. Mix to the stated ratio by volume, use within the stated pot life, and use only the Germa-Tech hardener and reducer named on the sheet. Nothing is interchangeable between kits or with other brands.
- Film build. Apply to the coats and builds on the sheet — for most sprayed products that is 2.5 coats: one light tack coat plus two solid coats, then stop. The total film on the panel, every layer together, must not pass 300 µm. The Coating Thickness Guide is the reference.
- Recoat and adhesion. Within the recoat window the next coat bonds chemically. Past it, abrade to a uniform matt, degrease, tack off, then coat. If in doubt, abrade.
- Preparation and sanding. Work the grit sequence on the product’s sanding guide, never jumping more than about 100 grit in one step, and prove flatted primer with a guide coat. Use Germa-Tech abrasives — the part numbers are on each sanding guide. P-grades are only comparable within a controlled range: an ungraded brand’s P320 can cut like a P240. Degrease before abrasion and again before coating.
- Substrates. Coat only the substrates listed on the sheet, prepared as the sheet describes. Plastic parts require Germa-Tech plastic primer — never another brand’s under Germa-Tech coatings. Polyester filler is never applied over etch primer and never left bare.
- Safety. Read the Safety Data Sheet before use. Isocyanate products: air-supplied respirator required when spraying.
CASE FILE — SCRATCHES UNDER THE CLEARA recent warranty claim: visible sanding marks under a freshly cleared panel. On examination the primer sanding had never been finished at the correct grit — the final papers were skipped and the coarse scratch was still in the primer when colour went on. The abrasive used was not a Germa-Tech product: it was marked P320, but its actual cut was closer to a true P240. Two departures from the process — the missed finishing grits and an ungraded abrasive — produced a full repaint that no clear coat could have prevented. This is why the sanding steps on each sheet, and the abrasives they name, are conditions of warranty, not suggestions.
THE ONE-DAY SYSTEM — HOW COATS BOND AND WHY THE WINDOWS EXISTThe entire end-to-end process is designed as a system to be applied together within an overall time frame. The primer stage stands alone — it is dried, baked or air-cured, then sanded. But from colour onward the job is a concurrent, same-day process: look at the timings on any sheet and the basecoat, its flash-offs, the clear and its coats all belong to one sitting. Straying from that time frame is where the issues begin — and in a real workshop that is exactly what happens: a job gets interrupted, a panel waits for a part, an afternoon runs out. The windows on the sheets exist so you know, precisely, when a delay has changed what the next coat needs.
The physics is one story across every pairing. A coating bonds to the one below it in two ways. Applied within the recoat window, the incoming coat softens and penetrates the film beneath it and reacts chemically with sites that have not yet crosslinked — the two layers effectively become one. This is the strongest bond available and it is what the recommended process is designed to produce. Once the film beneath has cured past that point, neither is possible: there is nothing left to react with and nothing left to penetrate. Adhesion must then be created mechanically, by abrading the surface to give the next coat a key. The numbers differ between pairings because each cures at its own rate, but the mechanism never changes.
This is also why heat shortens every window — cure is driven by temperature, not by the clock. A film at 30 °C reaches the same degree of cure in roughly half the time it takes at 20 °C, so the window closes sooner; in a hot workshop a job left overnight may already need abrading. When a job has strayed from the time frame and you are unsure where a film sits: if in doubt, abrade — and we are always happy to talk it through before you spray.
THE 2.5-COAT RULE — THE TACK COAT, THE TWO SOLID COATS, AND THE DUST COAT
Every sprayed Germa-Tech coating that quotes "2.5 coats" is applied the same way: start with a LIGHT TACK COAT, let it flash, then apply 2 solid coats — and stop. Less is best. This is the taught trade process, and the teaching behind each step is worth knowing, because every step exists to prevent a specific failure.
- The tack coat sets adhesion and control. A light first pass flashes to a tacky film in minutes. That tacky surface gives the full wet coats that follow something to hold onto — the difference between a wet coat that hangs on a vertical panel and one that runs or sags. It also lays down the first, even wetting of the surface, so the solid coats flow out over a uniform base instead of crawling on a slick one.
- The two solid coats do the work. Applied wet, with the stated flash-off between them, two full coats carry the film to its designed build — gloss, depth and protection come from these coats, not from the tack coat and not from extra passes.
- Stopping is part of the process. Extra coats add solvent load and film build, not quality. Trapped solvent comes back as die-back, fry-up or delayed drying under the clear; excess build walks the stack toward the film-build limits in the Coating Thickness Guide and, on basecoats, sets up the thermal-movement cracking described in the conditions above. Apply to hiding, not to depth — and stop.
THE ALTERNATIVE — 2 FULL COATS (RULED 01.09.2026)Products whose sheet says so may instead be applied as 2 FULL COATS: two even, fully wet coats with a complete flash-off between them — no tack coat. A FULL COAT is what other manufacturers call a solid coat, wet coat or medium-wet coat: the gun speed, distance and overlap leave a smooth, closed, reflective wet film in one pass — not a light or dust pass. This is how most published data sheets internationally state their coat counts ("apply 2 medium-wet coats"), leaving the tack coat to training. Where each technique earns its place: tack-and-two gives grip and control — vertical panels, high-solids clears, hot days, less experienced hands; 2 full coats suits flat horizontal panels and experienced painters chasing maximum flow. A medium-wet coat of clear lays down roughly 25–32 µm, so two full coats land inside the same film builds the sheets quote. The rules do not change with the technique: a complete flash-off between coats (the film turning from glossy wet to uniform matt), the film-build limit, and stop at the stated count. The sheet states which techniques its product takes — where it offers both it says "can be applied either way"; Fast Drying Clear is 2 full coats only; NT Fleet Line is tack-and-two only.
METALLIC AND PEARL BASECOAT — THE PROCESS RUNS THE OTHER WAYOn metallics and pearls the light pass moves to the END of the process, and it has its own name: the dust coat — also called a technique coat, drop coat or control coat. Apply the coverage coats first, to hiding. Then, once the last full coat has flashed, apply one gentle, drier final pass: pressure dropped to roughly 1 bar, gun distance opened to 30–40 cm, a light, even visit across the whole panel. The reduced pressure and extra distance let the paint arrive semi-dry, so the metallic flake settles flat and evenly instead of being pushed around by a wet film — this is what kills mottle, striping and patchiness, and it mirrors how the colour was applied at OEM level by robot. Most colours need one visit; very high-metallic colours may take a second. Solid colours do not need a dust coat. The dust coat is part of the coat count and the film build — it is a technique pass, not an extra coat.
The sheets carry the short version of this rule as standard notes SN14 (2.5 coats), SN15 (the two techniques) and SN11 (basecoat to hiding, by colour type); this section is the teaching behind them.
04THE SANDING GUIDE
FINISH FOR COLOUR — THE STANDARD GRADE (RULED 01.09.2026)The last sanding pass before colour is P500–P600 dry (or P800 wet). METALLIC AND PEARL COLOURS REQUIRE P800, dry or wet — coarser scratches telegraph through the flake and show in the finish. Everything coarser is a shaping or stripping stage, not the finish. This standard applies whatever is under the colour — surfacer, epoxy, 1K primer or an existing finish.
The complete ladder — bare metal to polished, P40 to P5000. Two rules govern the whole of it: each grade exists to remove the scratches of the grade before it — never jump more than one step, or the coarse scratch telegraphs through everything above it (the taught progression: P80 → P180 → P240 → P320 → P400 → P600 → P800 → P2000); and degrease before AND after every sanding stage, with a tack-off before anything is applied.
| GRADE | STAGE | THE JOB, AND THE RULE |
|---|
| P40 – P80 | Stripping & grinding | Removing failed coatings, rust and weld scale; first cut on heavy filler. Never the last mechanical step under anything — these scratches must be refined out before any coating. |
| P80 – P180 | Filler shaping & bare-metal key | Shape body filler (P80–P180 dry, or P240 wet); key aluminium for epoxy (P80–P180); cast iron and bare steel P80–P120 or shot blast. Filler goes over epoxy — never over bare metal or etch. |
| P180 – P240 | Metal before primer | Minimum key for 2K primer direct to sanded galvanised or bare metal (P180/P240); heavy fillers finish P240. Large bare-metal areas get epoxy primer first. |
| P240 – P400 | Refinement & epoxy shaping | Polyester fine filler refines P120–P240 to P320–400; epoxy primer shapes at P240–P400 dry and is keyed P240/P320 for overcoating; existing finishes cut back at P320; sand P240–P320 after the primer step over pre-primed panels. |
| P400 – P600 | Primer block-out | Block the surfacer with a guide coat from P400, working to the finish grade. Feather repair edges P600–P800. |
| P500 – P600 dry (or P800 wet) | FINISH FOR COLOUR — THE STANDARD | The last pass before colour, whatever sits underneath — surfacer, epoxy, 1K primer or an existing finish. |
| P800, dry or wet | FINISH FOR METALLIC & PEARL COLOURS | The flake shows every scratch — P800 is the requirement, not a preference. |
| P800 – P1000 | Plastics & recovery | Plastic primers (GP1390 / GP3325): substrate keyed P800–P1000 wet. Missed recoat window: abrade to a uniform matt (P800 wet or grey abrasive pad), degrease, tack off, recoat. |
| P1500 – P2000 | Denib & flatten cured clear | Nib removal and flatting start at P1500; P2000 finishing discs prepare for compound. Respect the cure and bake times on the sheet before cutting — polyurethane takes up to 12 weeks to full cure. |
| P2500 – P3000 | Refining for polish | Refine the flatting scratches to P3000 — the standard pre-polish grade on the clears. |
| P3000 – P5000 | Final refine — darks & show work | On blacks, dark and show colours, refine to P5000 before compounding: the finer the last grade, the less compound time and the less risk of buffer swirl coming back. |
| — | Compound & polish | Compound, polish, protect. Buff swirl on a dark colour usually means the ladder was left too early, not that the polish failed. |
The sheets carry this as standard note SN16 and in their own sanding rows; where a sheet states a product-specific grade, the sheet governs for that product.
05THE SYSTEM CLAUSE
PERFORMANCE IS A SYSTEM PROPERTYGerma-Tech products are designed, tested and supported as a system — fillers, primers, basecoat, clears, hardeners, reducers and ancillaries together. Every figure on every sheet, and every commitment in section 06, assumes the system: Germa-Tech products over Germa-Tech products, mixed with Germa-Tech hardeners and reducers, applied to this standard. Introduce another brand’s product into the stack and the results become that mix’s, not ours.
COMPATIBILITY & ASSESSABILITY — WHY THE SYSTEM IS THE WARRANTY BOUNDARYGerma-Tech abrasives and ancillary products are not generic consumables. They are selected, graded and tested for compatibility with the coatings on these sheets and with the processes the sheets describe: the abrasive cuts as its grade states, the degreaser leaves nothing behind for the next coat to fight, the tack cloth is compatible with the film it touches. That control is what makes a fault assessable — on a system job, every input to the process is a known quantity, so the cause of a problem can be found and fixed. Once a non-Germa-Tech product has been used in the process, we can no longer establish what actually touched the panel — the case file in section 03 shows exactly this: an abrasive marked P320 whose true cut was a P240. Issues arising from a mixed process cannot be fairly assessed, by us or by anyone, and fall outside this standard and its warranty.
06WARRANTY & LIMITATION
- What we warrant. Terry Livingstone Trading Pty Ltd as trustee for the Terry Livingstone Trading Trust, trading as Ampro Australia (“Ampro Australia”), warrants that every Germa-Tech product, at the time of supply and until its stated shelf life expires when stored as the sheet directs, conforms to the specification on its current TDS.
- Conditions. This warranty applies where the product has been:
(a) used within the Germa-Tech system (section 04);
(b) mixed and applied in accordance with its TDS and this standard, including the sanding steps and grits on the product’s sanding guide;
(c) prepared and finished using Germa-Tech auxiliary products throughout the process — abrasives, masking, tack cloths, prepsol and degreasers, cleaners, polishing compounds and the like, paint and non-paint;
(d) kept within the film builds of the Coating Thickness Guide;
(e) stored as the sheet directs — unopened, in a cool dry place below 20 °C, never in hot vehicles, tin sheds, shipping containers or direct sun — and used within shelf life. Shelf life is conditional on that storage: stock that has been stored or transported in heat is outside this warranty whatever the date on the tin; and
(f) used within its opened life: any hardener within 14 days of opening; clears, 2K colour, primers and other coatings within 14 days of the seal being broken; basecoat within 24 hours of reducer being added (unreduced basecoat airtight, cool and dark, 30 days); reducers, thinners and solvents 90 days resealed tight; body filler 30 days resealed and unskinned. Product past its opened life is discarded, not used.
- Assessability. Germa-Tech abrasives and auxiliary products — paint and non-paint: masking, tack cloths, prepsol and degreasers, cleaners, polishing compounds — are designed and graded for compatibility with the coating products and the processes on the technical data sheets (section 04). Where a non-Germa-Tech product has been used at any step of the process, the inputs to the work can no longer be verified and issues arising from that work cannot be fairly assessed under this warranty.
- Suitability is the applicator’s call. This warranty covers conformity of the product to its specification — it does not warrant that a product is suitable for a particular repair, substrate or set of conditions. Ampro Australia has no control over the conditions under which its products are used; determining suitability for the job in front of you remains the applicator’s responsibility, with our help freely available before you spray (section 03 and the product TDS state the intended uses and exclusions).
- Colour. Colour is supplied as a close match to the referenced standard and MUST be verified by spray-out card against the vehicle before application, under the light the panel will be judged in. Application constitutes acceptance of the colour: no claim for colour match, metallic orientation or effect finish will be accepted once the product has been applied to the work. Where a spray-out reveals a mismatch, contact us BEFORE proceeding — that is a call we can fix; a painted panel is not.
- Who holds this warranty. This warranty is given to the original purchaser of the product and is not transferable. Claims travel the way the product did: through the supplying Germa-Tech distributor, or directly to Ampro Australia where supplied direct.
- Care of the coating — conditions of this warranty. The conditions in (a) to (g) apply to every coating supplied under this warranty.
(a) The first 12 weeks. Polyurethane reaches full cure over up to 12 weeks. In that period: hand wash only, with clean water and a pH-neutral automotive wash and a soft mitt; no machine or brush washes; no wax, polish, compound or cutting; no car covers on the fresh film; do not leave fuel, brake fluid or water spotting to sit.
(b) No permanent sealing treatment within the first 12 months. No ceramic coating, glass or quartz coating, paint protection film or other permanent sealing treatment within the first 12 months. Sealing a maturing film traps solvent and interferes with full cure, and any such application is outside this warranty. This restriction does not apply to wax or non-abrasive polymer sealants: they are not permanent treatments, may be applied once the coating has cured — from 12 weeks — and on direct-gloss coatings are required under (g).
(c) Contaminants — remove immediately. Bird and bat droppings, bee and tree sap, insect residue, fuel and industrial fallout are acid/alkali etch hazards: remove as soon as seen with water and pH-neutral wash. Etching from contaminants left on the film is damage, not a coating defect.
(d) Cleaning. Wash with pH-neutral automotive shampoo in warm water and rinse with fresh water. Never household dishwashing detergent or kitchen cleaners — they are alkaline/salt-loaded and strip the film’s protection — and never abrasive pads or strong solvents (thinners, degreaser) on the cured paint film. Where a spot solvent is unavoidable, methylated spirits or isopropanol only, rinsed off immediately. Pressure washers: fan tip, 30 cm minimum, never driven at edges or chips.
(e) Wash-down and maintenance — two groups. The coating is to be washed down on a schedule that matches its exposure, and the schedule recorded. (i) Architectural, industrial and other stationary exposures: wash down at least every 3 months — monthly in coastal or industrial zones — and record each wash-down in a maintenance register (date, method, product used). Industry practice per AS/NZS 2312.1 maintenance planning and standard coating warranties; the register may be requested with any claim. (ii) Automotive and fleet: passenger and light vehicles — wash at least fortnightly with pH-neutral automotive shampoo, weekly where the vehicle lives in a coastal, industrial or high-fallout exposure or is parked under trees. Commercial and fleet units (trucks, trailers, plant, delivery, utility and service vehicles) — wash weekly, and more often where the work is heavy: construction, agriculture, mining, waste, coastal or salt exposure. Any vehicle: wash immediately after exposure to salt, de-icer, fertiliser, agricultural chemicals, concrete or lime dust, fuel or industrial fallout, and never leave them to dry on the film. Pressure washing per (d). Fleet operators: a monthly walk-around of each unit with a photo log of any chips or breaches, and a wash-down register (date, unit, method), kept in the same way as (i); the register may be requested with any claim.
(f) Breaches of the film. Inspect for chips, scratches and other breaches at least annually (monthly for fleet, per (e)(ii)) and touch up promptly. Corrosion originating from any breach of the film — chip, stone strike, scratch, impact, drilled hole or fixing, whether the breach has been repaired or not — is never a coating defect and is not covered by this warranty at any time.
(g) 2K direct-gloss colour and Fleet Line coatings — protection is part of the maintenance. Why these coatings need more care than a clear over basecoat: in a two-stage system the colour sits under a clear coat whose only job is to take the sun, the fallout and the washing — the pigment never sees the weather. A direct-gloss 2K colour has no such layer: pigment, resin and gloss are all in one film at the surface, so UV attacks the colour itself, oxidation shows as chalking and dulling rather than being hidden under clear, and every wash and every contaminant works on the finish that is seen. Manufacturers of direct-gloss and fleet finishes say the same thing — they need to be washed and waxed more often to prevent deterioration — and that is why protection is a condition here, not a suggestion. (i) First 12 weeks: cure care per (a) — no wax, sealant or polish. (ii) From 12 weeks, once fully cured: apply a non-abrasive polymer sealant or carnauba wax and keep it renewed. The renewal interval is set by the environment, not the calendar: at least every 3 months as the base rule; monthly in coastal, industrial, mining, agricultural or high-UV exposure; and in the hardest service — road salt, fertiliser, chemical fallout, vehicles that live outdoors in the sun — as often as weekly wash-and-protect is what keeps the finish. Fleet units: protection renewed at each service and no less than every 3 months, and recorded in the wash-down register. (iii) No cutting or polishing compound in the first 12 months other than by the applicator to correct a defect; thereafter light machine polish only when needed — a direct-gloss film has little thickness to give. (iv) Ceramic coating or paint protection film only after 12 months, per (b). Chalking, gloss loss or fading on a direct-gloss coating that has not had its protection maintained is wear, not a coating defect.
- Making a claim. Notify the supplying distributor or Ampro Australia in writing within 7 days of the defect becoming apparent — and in any case within 12 months of application. Supply with the notice: the batch number(s) and proof of purchase (invoice showing the product and date of supply), and the full process records — every product used and its ratio, reducer and hardener selection, film readings where taken, ambient and bake conditions, flash and recoat times, and the substrate and preparation carried out. A claim without process records cannot be assessed and will not be accepted. Retain the affected work and the remaining product, unaltered, for inspection. Technical support: support@amproaustralia.com.
- Inspection before rectification. Give Ampro Australia a reasonable opportunity to inspect the affected work and product BEFORE any rectification is carried out. Except where required by law, costs of rectification performed before that inspection are not recoverable under this warranty — an uninspected repair destroys the evidence a fair assessment depends on.
- Remedy. What Ampro Australia will do depends on what is established, and it is Ampro Australia’s election in every case except where the law provides otherwise.
(a) Threshold — a confirmed product defect. No remedy arises under this warranty unless, after the inspection in clause 9, the problem is established to be a defect in the product itself — a batch or formulation fault confirmed by Ampro Australia with the manufacturer — and not a matter of application, process, mixing, storage, environment, contamination, substrate or care of the coating. The burden of showing a product defect rests with the claimant; batch number and process records are what discharge it.
(b) Technical assistance is not an admission. Where a problem can be corrected with advice, a corrected process or a localised repair by the applicator, Ampro Australia will provide technical support promptly and without charge. That support is given in good faith to get the job right; it is not an admission of liability and is not a remedy under this warranty.
(c) Minor product defect. Where a confirmed product defect can be rectified without re-doing the work — a spot or panel repair, a re-clear, a recoat — Ampro Australia will, at its election, replace the product, refund its purchase price, or arrange or carry out the rectification.
(d) Major product defect. Where a confirmed product defect requires the work to be substantially re-done, Ampro Australia reserves the right to rectify the work itself — at its own facility or at a repairer it nominates — at its cost, including reasonable transport of the vehicle or item. The claimant must make the work available for that purpose. Rectification arranged by the claimant elsewhere is not recoverable unless Ampro Australia has failed to rectify within a reasonable time after inspection.
(e) Limit — no consequential loss. To the extent permitted by law, Ampro Australia’s total liability for a product defect is limited to whichever of the following it elects: replacement or resupply of the product; refund of its purchase price; or, where it elects rectification under (c) or (d), the reasonable cost of that rectification performed by Ampro Australia or its nominated repairer. Ampro Australia is not liable for loss of use, loss of profit, business or goodwill, hire or downtime, or any other indirect or consequential loss, whether or not foreseeable; and a third-party quotation for rectification does not set the measure of Ampro Australia’s liability.
(f) Release before remedy. Before any rectification is carried out or any replacement, refund or payment is made, the claimant signs a release in Ampro Australia’s form accepting the remedy in full and final settlement of the claim and of any related claim against Ampro Australia and the supplying distributor.
- Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in this standard excludes, restricts or modifies any right or remedy conferred by that law. Where legislation permits liability to be limited, it is limited to the replacement of the goods or the resupply of equivalent goods.
- Fair wear and misuse. This warranty does not cover damage from substrate failure or corrosion originating beneath the coating, mechanical damage, chemical attack after handover, defects caused by application outside this standard, or product used after its opened life (clause 2(f)), or from containers not resealed and stored as the sheet directs.
07THE DOCUMENT SET
- Product TDS — one per product; the numbers. germatech.com.au and the Germa-Tech Data Sheet Hub.
- Coating Thickness Guide — the film-build stack, the 300 µm rule, per-product builds. Referenced by every sheet.
- Comparison Guides — every product in a family on one page, same figures as the sheets.
- Application Standard — this document. Terms, conditions, warranty.
- Safety Data Sheets — read before use, always current issue.
REVISION HISTORY
| REV | DATE | CHANGE |
|---|
| v1.0 | 30.07.2026 | First issue. |
| v2.3 | 02.09.2026 | Warranty and storage conditions revised: warrantor named in full; conditions extended to the whole Germa-Tech auxiliary range; storage-conditional shelf life and the opened-life rule (hardeners and coatings 14 days, reduced basecoat 24 h, solvents 90 days, body filler 30 days); care of the coating by exposure group, with a protection routine for direct-gloss colour; defect notice within 7 days, process records with the claim, release before remedy, no consequential loss; remedy defined by class of failure. |
Issued by Terry Livingstone Trading Pty Ltd as trustee for the Terry Livingstone Trading Trust, trading as Ampro Australia. This document is the standard referenced as the "Germa-Tech Application Standard" on Germa-Tech technical data sheets. It is read together with the product TDS and the Coating Thickness Guide; precedence is stated in section 01. All times are quoted at 20 °C and 50% relative humidity unless stated otherwise. Read the Safety Data Sheet before use. This issue supersedes all previous issues of this standard only — it does not supersede any product TDS or the Coating Thickness Guide.